Get 30% off on our Premium membership! Promo code: 30SECRET - offer ends in

Hotjar Logo
4,5/5

Hotjar Reviews

47 reviews

Save BIG on
Hotjar

Secret.

Save up to $928 on Hotjar

Hotjar Logo

Hotjar

Used by 922 members

40% off all annual plans

Save up to $928 on Hotjar

Get deal for free
Products with Offers

Save big on 970+ SaaS

Explore marketplace
Hotjar is a tool that gives you insights about how users are behaving on your website. Hotjar provides heatmaps, session recordings, and surveys so you can see how users interact with your site. If you know what is working on your site and what isn't working, you can make adjustments to improve user experience and engagement on your site. Overall, Hotjar is a great way to help you enhance website performance, engagement, and ultimately conversion rates.
  • 01 What is Hotjar?
  • 02 Pros and cons from reviewers
  • 03 Main features
  • 04 How Hotjar compare to similar software?
  • 05 Who is Hotjar best for according to our reviewers?
  • 06 Hotjar Reviews

Start saving on the best SaaS

Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.

Join Secret

01 What is Hotjar?

Hotjar is an advanced analysis tool that aids startups in enhancing their marketing strategies by analyzing website visitor behavior. Unlike other platforms that focus on numerical data, Hotjar generates heatmaps showing areas users interact with most on your site. This information helps identify friction points and improve user experience. The tool also allows for user surveys to continually refine services. It integrates with third-party software for seamless incorporation into business workflows. Used by over a million sites worldwide, including brands like Nintendo and Adobe, Hotjar is available for testing at a discounted rate through the Secret platform.

02 Pros and cons from reviewers

Pros from reviewers

  • Suitable for Small to Medium-Sized Businesses
    Given its price, Hotjar provides a variety of impressive features for initiating user testing and CRO. It is easy to set up and use, even for marketers with no technical inclination, and serves perfectly as a value-based beginner UX/CRO tool.

  • Powerful and Easy to Use
    Hotjar is straightforward, easy to set up, and incredibly powerful, eliminating guesswork in conversion rate optimization by allowing the study of user behavior and their response to designs, UI/UX, and interfaces

  • Easy Integration and Monitoring
    Hotjar is easy to integrate using Google Manager or by directly pasting the code, allowing for the monitoring of user activity on a website. Its heatmap feature indicates which areas of a website are performing well

  • Simplified User Studies
    Hotjar simplifies user studies by providing invaluable insights into customer interactions with a website, easing the process of streamlining UI and buying processes

  • Valuable Feedback and Insights
    Hotjar enables the creation, personalization, and delivery of surveys and polls for customer feedback, which is quickly updated for immediate analysis. Its heatmap feature displays where users scroll and click on a website, offering valuable insights for marketing teams

Cons from reviewers

  • Incompatibility issues
    Hotjar's form tracking system is incompatible with Angular-Js websites and it doesn't display data from text fields due to GDPR guidelines

  • High cost
    Hotjar has been criticized for its high pricing, especially after recent price increases, which can be a deterrent for small businesses or beginners

  • Limited session recording
    Hotjar seems to miss recording organic traffic - those visitors who find the website through search engines, which can be a significant drawback for understanding user navigation

  • Poor customer service
    Some users have reported issues with Hotjar's customer service, including slow response times and difficulty resolving technical issues.

  • Limited heatmap creation
    Users on smaller Hotjar plans can only create three heatmaps at a time, which can feel restrictive for those who wish to set up more heatmaps and use fewer of the other available features

Hotjar Logo

Hotjar

Easily improve user experience on your website

40% off all annual plans

Save up to $928

Get deal for free

03 Main features

More details about Hotjar plans

Starting Price

$49

per month

Free Plan

Yes

Form analysis

Visitor segmentation

Behavior analytics

Surveys

Visitor recordings

Hotjar Logo

Hotjar

Easily improve user experience on your website

40% off all annual plans

Save up to $928

Get deal for free

04 How Hotjar compare to similar software?

Hotjar and Amplitude are both powerful analytics tools, but they serve different purposes and cater to different needs in the realm of user behavior analysis. Understanding their key differences can help you decide which tool is best suited for your business.


Hotjar is designed to provide qualitative insights into user behavior, focusing on how users interact with your website or application. It offers features like heatmaps, session recordings, and feedback polls, which allow you to visualize user interactions and gather direct user feedback. Hotjar is particularly useful for understanding the why behind user behavior—why users click certain elements, why they abandon pages, or why they may be frustrated with a particular feature. Its simplicity and intuitive interface make it accessible for teams that want quick, actionable insights without the need for deep technical expertise.


Amplitude, on the other hand, is a more robust and feature-rich analytics platform that excels in...

Hotjar Logo

Hotjar

Used by 922 members

Easily improve user experience on your website

40% off all annual plans

Save up to $928

Amplitude Logo

Amplitude

Used by 340 members

Online analytics platform

25% off the Plus plan for 1 year

Save up to $183

Hotjar and Smartlook are robust and adaptable analytical solutions that can help you gain more insights into user behavior on your website or mobile application. While they have a lot of similarities, there are also differences that set them apart. 


Hotjar is more user-centric, with a focus on the user experience segment. Hotjar offers tools like heatmaps, on-site feedback mechanisms, and session recordings. With such tools, you will be able to see what pain points users experience and thus improve your offering. Furthermore, Hotjar offers feedback and survey tools through which you can collect valuable insights from your user base.  


On the other hand, Smartlook offers a package of tools that focuses on website analytics through heatmaps and user behavior analysis. Its main feature is its adaptability by being deployable on both a website and on a mobile application, making it cross-platform in a sense. To streamline user behavior, Smartlook provides insights into how...

Hotjar Logo

Hotjar

Used by 922 members

Easily improve user experience on your website

40% off all annual plans

Save up to $928

One of the key differences between Hotjar and Sentry is their primary focus and functionality. Hotjar is designed to provide insights into user behavior, while Sentry is focused on error monitoring and performance tracking. Hotjar offers tools like heatmaps, session recordings, and feedback polls to help you understand how users interact with your website or application. This information is invaluable for improving user experience and optimizing conversion rates. In contrast, Sentry provides real-time error tracking, performance monitoring, and diagnostic reports, enabling developers to quickly identify and fix bugs or performance issues.


Another significant difference is their pricing models. Hotjar’s pricing is generally more accessible, catering to businesses of various sizes, including small startups. It offers a free plan with limited features and paid plans that scale based on the number of sessions and data retention needs. Sentry also offers a free tier but is typically more...

Hotjar Logo

Hotjar

Used by 922 members

Easily improve user experience on your website

40% off all annual plans

Save up to $928

Sentry Logo

Sentry

Used by 1033 members

Error & performance and debugging monitoring for developers.

6 months free on the Teams plan

Save up to $180

05 Who is Hotjar best for according to our reviewers?

  • Data Analysts
    Hotjar is a useful tool for creating, personalizing, and delivering surveys and polls. It also offers a Form Analysis feature that provides valuable data on user interaction with forms, helping to reduce unsuccessful attempts to complete them

  • Small to Medium-sized Businesses
    Hotjar is an excellent tool for these businesses, providing a variety of impressive features for initiating user testing and CRO. It is easy to set up and use, even for marketers with no technical inclination.

  • Marketers
    Hotjar is a straightforward and simple tool that marketers can use for basic research. It offers features like scrollmaps and polls, which can provide valuable insights into user behavior

  • Website Optimizers
    Hotjar's recording feature is highly recommended for website optimization. It provides context to issues seen in GA and allows for a deeper understanding of the user's mindset

  • Website Designers
    These professionals can use Hotjar to streamline their UI and buying process. The software provides invaluable insights into customer interactions with their websites, making it easier to optimize conversion rates

Hotjar Logo

Hotjar

Easily improve user experience on your website

40% off all annual plans

Save up to $928

Get deal for free

06 Hotjar Reviews

4,5/5

Hotjar rating

Hotjar Reviews

4,5/5
(47)
Leave a review
  • Matt Kozey

    Uplift in User Retention

    After using the Hotjar integration with our e-commerce platform, we noticed a significant uplift in user retention, probably due to the optimizations we made from the insights gained

    December 9, 2025

  • Randell Rohan

    Fantastic Analytics Bargain

    I stumbled upon a 40% off Hotjar deal through Joinsecret, and it turned out to be a fantastic bargain for such robust analytics tools

    November 30, 2025

  • Odell Swaniawski

    User-Friendly Surveys

    Surveys by Hotjar have a high response rate, and the interface is incredibly user-friendly, making it easy to gather actionable data

    November 22, 2025

  • Tiara Jones

    Enhanced CTA Engagement

    The ability to see actual user interactions through Hotjar's recordings has helped us tweak our CTAs effectively, boosting engagement significantly

    November 18, 2025

  • Tonja Dibbert

    Game-Changing Session Recordings

    I've been using Hotjar's session recordings to pinpoint exactly where users encounter issues, and it's been a game-changer in improving our user interface

    November 10, 2025

  • Abbey Sanford

    Insightful Heatmaps

    Hotjar's heatmaps are incredibly insightful for understanding user behavior on our landing pages, allowing us to optimize for better conversions

    November 3, 2025

  • Irvin Welch

    Affordable Analytics Deal

    I got a 40% off deal on Hotjar through Joinsecret, and it’s been worth every penny, making user analytics more affordable

    October 25, 2025

  • Elmer Reinger

    Responsive Customer Support

    Customer support at Hotjar is responsive and genuinely helpful, they helped me navigate through the initial setup seamlessly

    October 20, 2025

  • Jared Rath

    Powerful Funnel Analysis

    Initially skeptical, I found the funnel analysis tool in Hotjar to be quite powerful for spotting where potential customers drop off

    October 11, 2025

  • Max Koch

    Effective Feedback Polls

    The feedback polls feature is simple to set up and has provided us with direct insights from users that we couldn't have gathered otherwise

    October 5, 2025

1 to 10 of 47 results

Start saving on the best SaaS

Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.

Join Secret