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35 reviews
Save BIG on
CallHippo
Save up to $1,560 on CallHippo
CallHippo
Used by 131 members
20% off all monthly and annual plans
Save up to $1,560 on CallHippo
Save BIG on
CallHippo
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.
CallHippo is a cloud-based virtual phone system that allows businesses to set up and run a professional phone system in less than three minutes. It operates in over 50 countries worldwide and enables businesses to manage incoming and outgoing calls efficiently. Unlike traditional phone systems, CallHippo routes calls via the internet, saving time and costs. The system uses AI to analyze virtual phone lines, enhancing the productivity of after-sales teams and supporting sales teams by identifying high-performing campaigns. As a Voice over Internet Protocol (VoIP) service provider, CallHippo can handle a large number of simultaneous calls, broadcast voice messages, and provide intelligent call routing, thereby improving business efficiency and delivering personalized customer experiences.
High-quality call transcriptions
The software provides high-quality transcriptions of calls, which can be beneficial for reviewing customer interactions and improving service
Integration with other features
CallHippo integrates well with other features, making it a versatile tool that can fit into a variety of workflows. This can help to streamline processes and improve efficiency.
Affordable pricing
Many users have switched to CallHippo due to its competitive pricing. It offers a cost-effective solution for businesses in need of telephony or call center solutions
User-friendly software
CallHippo is praised for its user-friendly interface, making it easy to set up and use even without any IT expertise. This makes it a powerful tool that can be easily adopted by any team
Responsive support team
Despite some negative feedback, many users have found the support team to be consistently available and responsive. They are able to swiftly resolve issues, particularly with new account openings
Inconsistent service
Some users have experienced inconsistent service, including issues with call drops and system glitches
Poor customer support
Many users have reported poor customer service, with agents lacking system knowledge and providing inadequate troubleshooting assistance
Hidden costs and non-refundable charges
Users have reported being charged unexpectedly for services they didn't need or use, and have had difficulty obtaining refunds
Slow post-sales service
Despite offering competitive VoIP prices, the company's post-sales service has been described as slow and unresponsive
Limited SMS functionality
Some users have reported that the SMS service is limited and can only be used for marketing purposes, which was not clearly communicated.
A virtualized telephone system
20% off all monthly and annual plans
Save up to $1,560
Starting Price
Free Plan
Automate your workflow
Preserve your brand image
Improve your conversion rate
Interactive Voice Response (IVR) system
Call recording and transcription
Starting Price
/ user / month
Free Plan
No
Automate your workflow
Preserve your brand image
Improve your conversion rate
Interactive Voice Response (IVR) system
Call recording and transcription
A virtualized telephone system
20% off all monthly and annual plans
Save up to $1,560
Both Freshcaller and CallHippo are popular cloud-based call center solutions that help businesses manage their customer communications effectively. However, the key difference between Freshcaller and CallHippo lies in their target audiences and feature sets. While Freshcaller is designed to offer a robust, feature-rich experience for companies that require advanced call management capabilities, CallHippo caters to businesses looking for an easy-to-use, flexible solution with a global reach.
Freshcaller is tailored for businesses that demand detailed call routing, IVR systems, and real-time analytics. It excels in providing a seamless experience for teams that need to manage complex customer interactions. Freshcaller’s integration with other Freshworks products makes it a powerful tool for companies already using the Freshworks ecosystem, offering an all-in-one customer service solution. Its advanced customization options and in-depth analytics make it ideal for businesses that need...
CallHippo
Used by 131 members
A virtualized telephone system
20% off all monthly and annual plans
Save up to $1,560
CallHippo and Aircall are two leading VoIP platforms designed to streamline business communications, each offering a robust set of features suited for different business needs. While both platforms provide essential tools for call management, analytics, and integrations, there are a couple of key differences that set them apart.
The first major difference lies in their pricing models. CallHippo is known for its affordability, particularly appealing to small and medium-sized enterprises (SMEs). Pricing is transparent, with detailed plans available on the website, including a basic plan for startups and a more advanced option for growing businesses. CallHippo also offers a pay-as-you-go model, making it a flexible choice for businesses with varying call volumes. On the other hand, Aircall’s pricing is generally more aligned with larger businesses and enterprises. While their pricing is also available online, the costs are higher, reflecting the advanced features and broader...
CallHippo
Used by 131 members
A virtualized telephone system
20% off all monthly and annual plans
Save up to $1,560
Aircall
Used by 521 members
Dial into efficiency.
First month free
Save up to $50
Dissatisfied Customers of Other Providers
Users who have had negative experiences with other providers' customer service or support may switch to CallHippo for its user-friendly interface and responsive support team, despite occasional issues with account management and billing.
Small to Medium-Sized Agencies
Agencies that manage multiple accounts for their clients can benefit from CallHippo's user-friendly interface and powerful features, despite occasional issues with new account openings
Frequent Travelers
Those who travel frequently and need a reliable phone and SMS service may find CallHippo useful, although some users have reported issues with SMS services being cut off unexpectedly
Call Center Operators
CallHippo is ideal for call center operators due to its simple telephony solutions and high-quality call transcriptions, although some users have reported slow customer service response times
Independent Professionals
Individuals without IT expertise can easily set up and use CallHippo, appreciating its user-friendly interface and consistently available support team, despite its slightly higher cost
A virtualized telephone system
20% off all monthly and annual plans
Save up to $1,560
CallHippo rating
Ease of use
Customer service
Value for money
Likelihood to recommend
Features
Genaro Stroman
Smooth Onboarding and User Management.
Their onboarding process was a breeze with plenty of resources and live help. We were particularly impressed by how easy it was to add and manage users as our team grew.
December 7, 2025
Mel Jenkins
Great Savings with Joinsecret Discount
Took advantage of the 50% discount from Joinsecret for CallHippo and honestly, it’s been worth every penny. The cost savings have allowed us to allocate funds elsewhere in our business
November 29, 2025
Kenny Hettinger
Useful Voicemail Transcription
The voicemail transcription isn't perfect but it’s quite accurate and incredibly useful for when we're too busy to take calls. It ensures we never miss out on important information
November 25, 2025
Dee Cremin
Reliable Virtual Phone System During Peak Hours
Initially skeptical, the virtual phone system has proven its worth, particularly during high call volumes. It manages to handle everything without any lag, which keeps our customer service smooth
November 15, 2025
Gertude Weimann
Global Reach with Local Numbers
I appreciate how CallHippo offers local phone numbers in over 50 countries. It really helps in establishing a local presence for our international clients
November 10, 2025
Rosanne Waters
Essential Automated Call Recording
The automated call recording feature has been invaluable. It not only helps in training new staff but also ensures compliance and helps in dispute resolution
November 4, 2025
Claudio Ziemann
50% Discount Enhances Startup Appeal
We were lucky to get a 50% off deal through Joinsecret. It made CallHippo an even more attractive option for our startup, considering how robust yet affordable the solution is
October 26, 2025
Lachelle Kihn
Superior Mobile App for Remote Management
The mobile app is fantastic! It allows me to manage my calls and team remotely. The interface is user-friendly and makes remote communication a breeze
October 18, 2025
Alberto Herman
Outstanding Customer Support for IVR Setup
I found CallHippo's customer support team extremely helpful, especially when we needed to set up our IVR system. Their prompt responses meant we were up and running in no time
October 11, 2025
Russ Strosin
CRM Integration Boosts Sales Efficiency
CallHippo has been a game-changer for our sales team with its easy integration into our CRM system. The ability to have detailed call analytics helps us refine our strategies effectively
October 6, 2025
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.
