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50 reviews
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I've had a lot of experience with Pipedrive from the perspective of a CRM specialist, and really, it was all around good experience. One of the highlights was working with a mid-sized sales team to help them get organized; before Pipedrive, their leads were coming from all sorts of internal and external channels, the communication was scattered, and potential customers were slipping through the cracks. Within a few weeks of implementing Pipedrive for this sales team, the fog cleared: communication improved, the pipeline could be visualized for the first time, and productivity improved.
What I like about Pipedrive the most is that it is easy and customizable. Even inexperienced CRM users were able to navigate quickly because of the intuitive layout. Customizing dashboards and pipelines to fit our sales flow was also simple.
As a bonus point, it is user-friendly in terms of integrations; we integrated Zoom, Teams, and Outlook seamlessly. Meeting through the CRM instead of trying to navigate between several calendars in different accounts helped us communicate better without double booking our calendars.
There were initial concerns setting things up - it took some know-how and effort to produce advanced workflows, and automation was only somewhat useful to save time on basic tasks (follow ups or changes in status). I believe at some point automation will become more advantageous when we can develop more complex automation that any administrator can utilize without extensive work to find out how it works.
Ultimately - outside of some initial setup difficulties and limited initial automation features - Pipedrive provides value for money: a low dollar value paired with powerful features make it easy for us to endorse for other businesses trying to enhance business sales strategies without breaking the bank.
Effective for sales team coordination
Pipedrive helps to get the sales team on the same page, working towards the same goal, and allows for easy tracking of prospects and customers
User-friendly and customizable interface
Pipedrive is appreciated for its straightforward UI, customizability, and flexible UX, making it appropriate for beginners and adaptable to various business needs
Affordable with extensive features
Pipedrive offers more features than any other CRM in the top-tier package, while being one of the most affordable options
Automation and time-saving
Pipedrive's automated workflows, templates, and automatic emails significantly ease tasks, reduce errors, and save time, freeing up more time for outreach and prospecting.
Compatibility with third-party integrations
Pipedrive is highly compatible with third-party integrations, allowing users to add almost any feature and connect seamlessly with essential business tools like email, Teams, and Zoom
Inadequate automation features
Despite offering a range of features, some users have found the automation capabilities of Pipedrive to be lacking, particularly in the top-tier package
Outdated interface
Some users feel that the interface could use some modernization as it currently looks a bit dull, which could potentially impact user experience
Difficulty in setup
Some users have reported that setting up Pipedrive, particularly the property and workflow setups, can be quite challenging and time-consuming
Lack of user-friendliness for beginners
While Pipedrive is generally praised for its user-friendly interface, some first-time users have found it challenging to understand and navigate, indicating a potential need for more comprehensive training or more intuitive design.
Limited basic features in cheaper plans
Some users have expressed dissatisfaction with the lack of basic features in the more affordable price plans, which may require them to upgrade to more expensive plans to access necessary functionalities
Premium
Stay focused on sales and collect more leads with this lead management software
30% off for 12 months
Save up to $4,644
Starting Price
Free Plan
Insights and reports
AI sales assistant
Personalized deal pages
Customizable sales inbox
Track your teams' communications
More details about Pipedrive plans
Starting Price
per user per month
Free Plan
No
Insights and reports
AI sales assistant
Personalized deal pages
Customizable sales inbox
Track your teams' communications
Premium
Stay focused on sales and collect more leads with this lead management software
30% off for 12 months
Save up to $4,644
Both Pipedrive and Streak are well-established CRM platforms, each offering a suite of tools designed to help businesses manage customer relationships, streamline sales processes, and drive growth. While they share some core functionalities like pipeline management, contact tracking, and workflow automation, the main differences lie in their focus and additional features.
Pipedrive is primarily a sales-focused CRM, renowned for its visual pipeline management. It offers a user-friendly interface that makes it easy for sales teams to manage deals, track progress, and automate routine tasks. Pipedrive's core strengths include customizable pipelines, advanced reporting tools, and sales forecasting. These features make it an excellent choice for businesses that need a dedicated platform to manage complex sales processes and prioritize deal closing.
Streak, on the other hand, integrates directly with Gmail, transforming your inbox into a lightweight CRM. It is particularly appealing to...
Pipedrive
Used by 2641 members
Stay focused on sales and collect more leads with this lead management software
30% off for 12 months
Save up to $4,644
Streak
Used by 147 members
Customer relationship management tool for Gmail
20% off annual plans
Save up to $360
Pipedrive and ActiveCampaign each provide CRM platforms for managing customer information and tracking purchasing preferences. However, a critical difference between them is the scope of their features. Pipedrive is a dedicated CRM tool for sales teams. Designed to streamline your sales processes and deal management, it includes features such as pipeline management, lead tracking, contact management, and sales analytics. Pipedrive is ideal for tracking your sales activity visually. If you already use a marketing automation platform and require a stand-alone CRM, then Pipedrive may be the solution for you.
ActiveCampaign integrates its CRM platform within a broader suite of marketing automation tools. Alongside CRM, ActiveCampaign offers features like email marketing, lead scoring, and sales automation, covering the entire customer journey. With ActiveCampaign, you can develop and deliver targeted, personalized email campaigns based on customer preferences. These capabilities...
Pipedrive
Used by 2641 members
Stay focused on sales and collect more leads with this lead management software
30% off for 12 months
Save up to $4,644
ActiveCampaign
Used by 488 members
Marketing automation for your growth
90% off any annual plan for the first year
Save up to $1,610
Several differences between Attio and Pipedrive may help you decide which CRM tool is the best fit for your business needs. Firstly, these two platforms cater to distinct audiences and use cases. Attio is designed for teams looking for a highly customizable, collaborative CRM experience. It appeals particularly to tech startups, creative agencies, and other businesses that need flexible tools to manage relationships and workflows in a way that adapts to their unique processes. Attio’s strength lies in its modern interface and its ability to allow users to build a CRM system that suits their specific needs.
On the other hand, Pipedrive is a sales-focused CRM aimed at small to medium-sized businesses that want to streamline their sales processes. Pipedrive’s core audience includes sales teams that prioritize lead management and pipeline visibility. It offers a more traditional CRM experience with a strong emphasis on deal tracking, sales automation, and straightforward usability....
Pipedrive
Used by 2641 members
Stay focused on sales and collect more leads with this lead management software
30% off for 12 months
Save up to $4,644
Attio
Used by 281 members
Elevate your CRM experience
14 days free + additional 10% off monthly or annual plans
Save up to $103
B2B Sales
Pipedrive is perfect for B2B sales as it offers flawless pipeline management. It allows for easy monitoring of deals and provides an outstanding support
Front Desk Staff
The software is beneficial for front desk staff as it simplifies the sales process and reduces errors. It also enhances the client experience with professional emails readily available at a button's click
CRM Administrators
The software is useful for CRM administrators as it offers a user-friendly interface and easy navigation. It also provides resources to understand one's abilities and has a thriving ecosystem for third-party app integration.
Small Business Owners
Pipedrive is ideal for small business owners due to its affordability and compatibility with third-party integrations. It helps identify income leaks and find ways to re-engage with existing clients
Sales Teams
Pipedrive is suitable for sales teams due to its user-friendly interface, customizable features, and extensive range of integrations. It allows for easy tracking of prospects and customers, and provides useful reports from CRM data
Premium
Stay focused on sales and collect more leads with this lead management software
30% off for 12 months
Save up to $4,644
Pipedrive rating
Chu DuBuque
Never Miss a Follow-up with Activity Reminders.
The activity reminders in Pipedrive ensure I never miss a follow-up or meeting. This feature alone has helped improve our customer engagement rates significantly.
December 7, 2025
Erasmo Muller
User-Friendly Interface and Integrations
I must admit, the Pipedrive Promo Code for 30% off was a sweet deal, but it's the user-friendly interface and integration capabilities that have truly made a difference in our workflow
December 1, 2025
Rosalyn Adams
Customizable Deal Stages
One of the lesser talked about features of Pipedrive that I find incredibly useful is the customization of the deal stages. It allows us to tailor the software to our specific sales process
November 23, 2025
Ryann Jones
Responsive Customer Support
Pipedrive's customer support team deserves a mention too. They are very responsive and have been helpful whenever we've encountered an issue or needed advice on using advanced features
November 16, 2025
Georgianna Braun
Promo Code Boosts Sales Efficiency
We got a great deal on Pipedrive with a 30% off promo code from Joinsecret. This made it an even better value for our small team, and we've noticed improved sales efficiency since switching
November 10, 2025
Sheila Upton
Robust Mobile App for On-the-Go Management
What I appreciate about Pipedrive is its mobile app. It's robust and enables me to manage deals and contacts while I'm on the go, which is perfect for my busy schedule
November 3, 2025
Shay Schimmel
Detailed Reporting Tools Aid Reviews
The reporting tools in Pipedrive are quite detailed. They allow us to track performance metrics very closely, which is invaluable for our quarterly reviews
October 25, 2025
Nancey Mante
Promo Code Wins Skeptic with Automation
Initially skeptical, the Pipedrive Promo Code offering 30% off via Joinsecret convinced me to try it out. Surprisingly, the tool's ability to automate repetitive tasks saved us hours per week
October 18, 2025
Eugene Swift
Email Integration Enhances Client Communications
I've been using Pipedrive for several months and the email integration feature is a game changer. It keeps all client communications in one place, allowing for quicker follow-ups
October 11, 2025
Dean Kemmer
Streamlined Sales with Visual Pipeline
Pipedrive has really streamlined our sales process with its visual pipeline management. It's easy to see where each prospect is at a glance, which helps our team stay organized
October 7, 2025
Secret has already helped tens of thousands of startups save millions on the best SaaS like Microsoft Teams, Google Workspace & many more. Join Secret now to buy software the smart way.
