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Break silos, build products, and delight users

DevRev is an AI-powered customer relationship management (CRM) and developer collaboration platform that seamlessly integrates product development, customer support, and business operations into a unified workspace.

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DevRev

4.5/5

(24)

Save up to $10,000

12 months free on the Pro plan

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This deal can be used if you have not signed up for DevRev yet or if you're using it on the free version.

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General information

DevRev is an AI-powered platform designed to connect product teams with customers, streamlining workflows and enhancing collaboration. By integrating product development, customer support, and AI-driven automation, DevRev eliminates silos, ensuring that your teams can seamlessly align on priorities and user needs. The platform offers powerful tools such as ticketing, feedback management, product analytics, and automation, helping teams build and iterate faster based on real user data.


With DevRev, developers, product managers, and customer success teams can access a unified workspace where issues, customer interactions, and product roadmaps are easily managed. AI-driven insights ensure that teams focus on high-impact work, making it easier to address pain points, improve customer satisfaction, and drive product-led growth.


By breaking down barriers between teams, DevRev fosters a culture of continuous improvement, ensuring that every product decision is backed by data and real customer input. The platform's automation capabilities help reduce manual effort, allowing teams to stay focused on innovation rather than repetitive tasks.


Whether scaling a startup or optimizing an enterprise operation, DevRev offers a flexible and intelligent solution for modern businesses. Experience a smarter way to manage product development and customer relationships—check out the latest offers on our marketplace today!

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Expert review on DevRev

Ever feel like your product and support teams are speaking two different languages? 😵 “The devs say it’s working, support says it’s broken…” Somewhere, there’s a translator missing. Or maybe just a smarter way to get everyone on the same page 📖

What is DevRev?

DevRev is an AI-powered platform that brings customer support, product development, and business operations into a single workspace 🧑‍💻 It helps teams collaborate better, resolve customer issues faster, and build products that align closely with user needs 🚀

Our opinion about DevRev:

DevRev is perfect for SaaS startups, tech companies, and fast-scaling businesses that want to connect developers and support teams more closely. It makes collaboration smoother, reduces silos, and ensures customer feedback directly fuels product improvements 🎯

DevRev Pricing:

DevRev offers flexible pricing 💰 including a free trial for and scalable options for growing businesses 📈 You only pay as your team and customer engagement needs expand 🚀

- More details about DevRev plans

Best DevRev alternatives:

Looking for alternatives to DevRev? Consider tools like Jira Service Management, Zendesk, or Linear ⚙️ Explore exclusive offers for these and other tools directly on our platform today! 🔍✨

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Mary O'Brien, Customer Success Manager

Mary O'Brien

Customer Success Manager

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Pricing

Starter - Build

$10

/ user / month

AI agents, assistants, and issue tracking

Sprint management

Roadmapping and dependency tracking

Ready to go reporting and analytics

Starter - Support

$20

/ user / month

AI agents, assistants and deflection

Modern omnichannel ticketing platform

Data migration and integrations

Ready to go reporting and analytics

Pro - Build

$25

/ user / month

Customizable Issue management

Advanced reporting & analytics

Pro - Support

$60

/ user / month

Advanced reporting and analytics

Custom SLA and routing policies

Customizable object and data types

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12 months free on the Pro plan

Get the deal

DevRev features

AI-powered collaboration between developers, product teams, and customers.

  • AI-driven automation

    DevRev automates repetitive tasks, reducing manual effort and improving efficiency. AI-driven workflows help teams prioritize work, respond to customer issues faster, and optimize processes without unnecessary overhead.

  • Unified workspace

    A single platform connects developers, product managers, and customer success teams. By centralizing collaboration, DevRev eliminates silos and ensures that all teams have access to real-time product and customer insights.

  • Customer-centric development

    DevRev bridges the gap between product teams and users, turning customer feedback into actionable insights. This ensures that every product iteration is based on real-world needs, leading to better user satisfaction.

  • Collaboration and workflow management

    DevRev enables structured discussions, task tracking, and cross-team collaboration, ensuring that everyone is aligned on priorities and progress. This results in faster decision-making and improved productivity.

  • Intelligent ticketing system

    Customer issues, bug reports, and feature requests are automatically categorized and prioritized. The AI-powered ticketing system enables quick resolutions and ensures that engineering teams stay focused on impactful work.

  • Product analytics and insights

    Real-time analytics provide deep insights into user behavior, feature adoption, and product performance. Teams can make data-driven decisions to improve engagement and optimize development strategies.

  • Seamless integrations

    DevRev integrates with popular development tools, CRMs, and support platforms, making it easy to sync workflows without disrupting existing processes. This allows teams to adopt DevRev without friction.

  • AI-enhanced documentation

    Automatically generate and maintain product documentation based on customer interactions, issue reports, and development updates. This ensures that knowledge is always up to date and easily accessible.

DevRev Reviews

4,5/5
(24)
Leave a review
  • Tula O'Reilly

    Customer-Centric Product Development

    DevRev's commitment to integrating the voice of the customer into product development is impressive, though it took our team a moment to adapt to a new system after getting the 12 months free on Joinsecret.

    December 7, 2025

  • Estell Weber

    Productivity Boost from Joinsecret Offer

    I came across DevRev on Joinsecret and decided to give it a try because of the 12 months free offer—it's nicely boosted our team's productivity by aligning customer feedback directly with our development queue

    December 1, 2025

  • Racheal Daniel

    Tailored Software Updates

    The customer insights feature in DevRev has allowed us to tailor our software updates much more effectively to user needs, which has been a big plus for client satisfaction

    November 22, 2025

  • Bart Larkin

    Seamless Dev and Support Communication

    Since using DevRev, our dev and customer support teams have been able to communicate more seamlessly, the platform really bridges the gap well, just be prepared for a bit of a learning curve initially

    November 15, 2025

DevRev: Pros and Cons

Pros

  • AI-powered automation saves time: With intelligent workflows and automation, DevRev reduces the time spent on manual tasks

  • Enhances collaboration between teams: By breaking silos between product, development, and customer teams, DevRev fosters cross-functional collaboration

  • Customer-driven product development: DevRev ensures that customer feedback directly informs development priorities

Cons

  • Learning curve for new users: Because of its feature-rich platform, DevRev may require an initial learning phase

  • Requires integration with existing tools: While DevRev offers many integrations, teams using niche tools may need additional setup to ensure a smooth transition

  • Pricing may be a factor for small teams: For startups with limited budgets, DevRev’s pricing may be a consideration

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