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A virtualized telephone system

The CallHippo platform offers to facilitate the deployment and optimization of your company’s call system. The solution meets the needs of both the after-sales service and the sales teams. Workflow automation, productivity improvements and a personalized customer experience are just some of the benefits of this SaaS-based software.

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CallHippo

4.3/5

(35)

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20% off all monthly and annual plans

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General information

Making and receiving calls is still a basic but essential task for any business today. This channel, which is preferred by many customers, is essential both for managing customer complaints and for prospecting. However, it is complex to set up a set of telephones and to optimize their operation.


CallHippo is ideal for saving money and improving performance. Its cloud-based virtual phone system allows you to buy and run a professional system in less than three minutes, in more than 50 countries around the world. With it, you can easily receive incoming calls or manage your outgoing calls.


Such a system frees you from the cost and installation constraints of a traditional telephone switchboard. Calls are routed via the Internet, saving you time. CallHippo’s communication solution includes advanced features.


The virtual phone lines are analyzed by an AI to increase the productivity of the after-sales teams. This telephone exchange also supports your sales teams. Indeed, the platform can analyze performance to identify campaigns that generate calls and revenues. You can then optimize your efforts, reduce acquisition costs and see an increase in the conversion rate.


In short, CallHippo, a Voice over Internet Protocol (VoIP) service provider, is a great alternative to call centers. With its ability to handle a large number of simultaneous calls, to broadcast voice messages, and to provide intelligent call routing, it improves the efficiency of your business operations. And it’s also a must-have for delivering personalized customer experiences.

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Expert review on CallHippo

Did you know that smiling while answering the phone makes your voice sound twice as friendly? 😊📞 Or so they say… But if you smile too much, you might sound like a giggling maniac, scaring customers away faster than you can say “Can you please hold?” 😅🙈

What is CallHippo?

CallHippo is a cloud-based virtual phone system and call center software that allows you to set up and manage your business’s phone operations without the need for a traditional phone line 📞 Take advantage of comprehensive features like virtual phone numbers, call forwarding, call recording, IVR (Interactive Voice Response), call analytics and more 🌐 This SaaS platform is designed to help your company improve its communication and customer service by providing you with a flexible and scalable solution to manage your inbound and outbound calls. Whether it’s for sales, customer support, or team collaboration, CallHippo aims to streamline and enhance the calling experience of your customers for the best possible journey ☁️

Our opinion about CallHippo:

CallHippo is a great solution for a wide range of businesses across different industries, in particular e-commerce businesses or companies with remote teams 📲 CallHippo’s cloud-based platform allows your teams working remotely or across multiple locations to communicate effectively using virtual phone numbers and collaborative features 💡 Online businesses can also use the software’s virtual phone numbers to establish a local presence in different countries, providing customers with convenient and localized contact options. The user-friendly interface is quick to set up and manage calls from anywhere using internet-connected devices. What’s more, you have access to analytics and reportings to track and analyze your startup’s call data and make better data-driven decisions 📈

CallHippo Pricing:

CallHippo has different pricing plans available for the different products it provides, from business phone systems to voice broadcasting. Find your perfect call center solution for your sales, support and call center teams, while also taking advantage of 50% off for 1 year with Secret and saving up to $360! 💰

- More details about CallHippo plans

Best CallHippo alternatives:

Top alternatives to CallHippo’s virtual phone system and call center software include Vonage, Freshcaller, RingCentral and Aircall. Discover great deals for these types of tools and more on Secret to start saving! 🔍

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Mary O'Brien, Customer Success Manager

Mary O'Brien

Customer Success Manager

Photos and videos

CallHippo's Web Dashboard and Dialer CallHippo's Main Dashboard with Call Metrics and Mobile Call Interface

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Pricing

Bronze

$20

/ user / month

Free number

SMS

Voicemail

Shared inbox

Silver

$30

/ user / month

IVR

Live call

Call queuing

Call reminder

Platinum

$50

/ user / month

Power dialer

Voice broadcasting

Conference calling

SSO

Basic

Free

Click to dial

Global connect

Teams

Call forwarding

CallHippo Logo

20% off all monthly and annual plans

CallHippo features

Increase your conversion volume and nurture your customer relationships

  • Automate your workflow

    To increase your efficiency and business performance, automate pre- and post-call tasks with over 100 application integrations. Zapier, Interphone or Pipedrive are just some of the tools you can connect in a few moments.

  • Preserve your brand image

    Demonstrate your company’s professionalism with CallHippo’s many features. Whether you want to answer your customers’ questions or reach new targets, this VoIP solution is ideal for meeting customer requirements at any time.

  • Improve your conversion rate

    Make your agents’ work easier and close sales faster. Your employees improve their productivity thanks to the analysis of calls by artificial intelligence. You can then significantly reduce the cost of acquiring new customers.

  • Interactive Voice Response (IVR) system

    Enhance your call routing and customer service capabilities with CallHippo's Interactive Voice Response (IVR) System. Customize automated greetings and menu options to guide callers to the right department or agent based on their needs. 

  • Call recording and transcription

    Capture every important detail and maintain compliance with CallHippo's Call Recording and Transcription. Automatically record and transcribe customer calls, allowing you to review interactions, resolve disputes, and train your team effectively. 

  • Benefit from relevant features

    CallHippo is packed with features such as power dialer, intelligent switch, call forwarding and call music support. You have access to everything you need to perform.

  • Deliver a quality customer experience

    You can handle customer calls at any time. Intelligent call routing ensures fast, personalized responses. Your satisfied customers are then much more likely to be retained in the medium to long term.

  • Real-time call analytics

    Boost your business insights and make data-driven decisions with CallHippo's Real-Time Call Analytics. Monitor and analyze call metrics such as call duration, call volume, and customer feedback in real-time.

Leave a review
  • Genaro Stroman

    Smooth Onboarding and User Management.

    Their onboarding process was a breeze with plenty of resources and live help. We were particularly impressed by how easy it was to add and manage users as our team grew.

    December 7, 2025

  • Mel Jenkins

    Great Savings with Joinsecret Discount

    Took advantage of the 50% discount from Joinsecret for CallHippo and honestly, it’s been worth every penny. The cost savings have allowed us to allocate funds elsewhere in our business

    November 29, 2025

  • Kenny Hettinger

    Useful Voicemail Transcription

    The voicemail transcription isn't perfect but it’s quite accurate and incredibly useful for when we're too busy to take calls. It ensures we never miss out on important information

    November 25, 2025

  • Dee Cremin

    Reliable Virtual Phone System During Peak Hours

    Initially skeptical, the virtual phone system has proven its worth, particularly during high call volumes. It manages to handle everything without any lag, which keeps our customer service smooth

    November 15, 2025

More CallHippo's reviews

CallHippo: Pros and Cons

Pros

  • Features: Worldwide calling, SMS, monitoring, time zone display, etc. This phone system offers many services to companies

  • Simplicity: The tool is easy to use

  • Customer service: The support is attentive and available

Cons

  • Bugs: Users have reported some technical problems during calls

  • Interface: The UX design could be improved

  • Connection: It is necessary to have a good internet connection

Why is CallHippo better than other Call Centers software?

CallHippo is better at support than Nextiva: 4.5 vs 4.0

CallHippo is easier to use than Nextiva: 4.5 vs 4.0

CallHippo is more suitable for small businesses thanks to its good value for money than Nextiva: 4.1 vs 3.9

CallHippo is better at customer support than RingCentral MVP: 4.5 vs 4.0

CallHippo is better at ease to use than RingCentral MVP: 4.5 vs 4.0

CallHippo is better at value for money than RingCentral MVP: 4.1 vs 4.0

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